DATE: Wednesday, 4 November 2020
TIME: 5:00pm – 6:00pm AEDT
CEC Solar Masterclass: Customer Intelligence - How Understanding Your Customer Can Improve Your Business
SESSION DESCRIPTION
Rooftop solar is an incredibly competitive industry with limited opportunities for differentiation, so understanding your customer and their unique needs can give your business the edge over your competitors. Based on direct consumer feedback and complaints, this session will touch on consumer behaviour as well as common issues and concerns for solar customers.
Speakers:
Elliot Rosen, Consumer Relations, Clean Energy Council
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